CASE STUDY
Dupre Logistics LLC
With Appficiency Driving NetSuite Integration, Dupre Logistics Transforms Operations and Enhances Performance.
Location
Lafayette, La, United States
Industries
Transportation & Logistics
Dupre Logistics LLC Overview
Dupre Logistics, a leader in transportation and logistics services, has a rich history spanning over 40 years. Founded by Reggie Dupre, the company started as a gas delivery business and has since expanded into a comprehensive logistics provider with revenue exceeding $300 million in 2023. Dupre operates across four key business segments: brokerage services, delivery services, dedicated services, and maintenance services, and has nine subsidiaries under the Dupre Investments parent company.
“NetSuite isn’t just a QuickBooks upgrade—it’s an enterprise-grade solution that can handle the complexities of larger organizations like ours.
Appficiency stood out from the beginning with their expertise and collaborative approach. Their team brought a level of professionalism and knowledge that gave us confidence throughout the implementation process. They didn’t just deliver a solution; they became a trusted partner in our journey to modernization.”
Lon Riley, Project Manager
Dupre Logistics LLC
Challenges -Dupre Logistics LLC
InefficiencyBridging the Gap: Overcoming System Fragmentation in the Logistics Industry
Dupre Logistics relied on the aging IBM AS/400 platform, which was over-customized, hard to maintain, and lacked skilled support. Fragmented systems, including multiple TMS and fleet maintenance tools, caused manual data consolidation, delaying financial closes and reducing accuracy.
Manual Processes: The Hidden Cost of Inefficiency
The company struggled with inefficient financial reporting and decision-making due to manual data consolidation, leading to delays, missed deadlines, and strained relationships with vendors and partners.
Complex Integrations and Customization Needs
Integrating four TMS platforms and a fleet maintenance system into NetSuite was complex due to unique system behaviors. Dupre Logistics also required customizations like a check design and WEX payment file to ensure operational continuity and compliance.
ERP Solution - Dupre Logistics LLC
When Dupre Logistics decided to transition from its IBM AS/400 to NetSuite, selecting the right implementation partner was critical to ensuring the success of the project. After evaluating several potential partners, Dupre chose Appficiency for their expertise, tailored solutions, and demonstrated commitment to client success.
Faster Financial Close
Before implementing NetSuite, Dupre’s financial close process was cumbersome and time-consuming, relying on disconnected systems and manual spreadsheets, but with NetSuite’s unified platform, they dramatically reduced close time, achieving faster and more accurate reporting.
Real-Time Data Visibility
Before implementing NetSuite, Dupre’s leadership struggled with delayed decision-making due to a lack of real-time insights and manual reporting processes, but with NetSuite’s real-time access to consolidated data, they were empowered to make timely, informed decisions and seize business opportunities proactively.
Seamless Integrations
By integrating four transportation management systems, a fleet maintenance system, and tools like Coupa and ADP with NetSuite, Dupre achieved automated data flow and enhanced cross-departmental efficiency, eliminating redundant manual processes.
Cost Savings
Consolidated multiple systems into a single ERP, reducing maintenance costs, eliminating reliance on costly third-party integration tools, and automating manual tasks like IT budget allocations and depreciation workflows to significantly cut labor hours
Outcome - Dupre Logistics LLC
The implementation of NetSuite, led by Appficiency, revolutionized Dupre Logistics’ operations by integrating four TMS platforms and a fleet maintenance system into a unified ERP solution. This streamlined previously fragmented processes, enabling faster financial closes, real-time data visibility, and reduced manual tasks. Custom solutions, including tailored check designs and WEX payment files, ensured operational continuity and compliance with existing workflows. As a result, Dupre Logistics achieved significant cost savings, enhanced cross-departmental efficiency, and improved decision-making capabilities. These advancements strengthened relationships with partners and vendors while positioning the company for sustained growth and innovation in the logistics industry.
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