Pi-Commerce

As a startup with a lean team and no in-house IT, Pi-Commerce faced the challenge of building structure while growing rapidly. Their existing tools including QuickBooks, spreadsheets, and other manual processes weren’t sustainable for the transaction volume, reporting needs, and compliance standards they were about to face. They needed a system that could centralize data, support integrations, and scale with their ambitions.

NetSuite was selected for its flexibility, multi-subsidiary capabilities, and alignment with systems used by Pi-Commerce’s clients. The decision was also influenced by their experience with the platform at previous companies and a clear need for audit-ready financial management.
For implementation, Pi-Commerce was referred to Appficiency by NetSuite, and the partnership proved to be a perfect match.

Pi-Commerce’s project required agility and thoughtful collaboration. With a lean team and ambitious goals, they needed an implementation partner who could provide structure, guide decision-making, and move quickly.
Appficiency stepped in with a proactive, flexible approach helping the team prioritize key modules, streamline financial workflows, and set the foundation for long-term scalability. As integration needs evolved, Appficiency ensured that the go-live date remained on track by adjusting workflows and supporting the client through each step.

Since going live, Pi-Commerce has successfully centralized its operational and financial data within a single platform. The NetSuite implementation was completed in under four months, providing a strong foundation for future integrations and business expansion. With a user-friendly system in place and continued support from Appficiency, the team has reported positive feedback and growing confidence in their day-to-day processes.