Case Studies
Snubbertech
Snubbertech replaced manual processes and siloed systems with a customized NetSuite solution from Appficiency, gaining real-time job costing, multi-currency support, and a scalable foundation for global growth.
Challenges
As Snubbertech continued to grow and expand its global footprint, the company recognized the need for a more unified and scalable approach to managing operations. While their existing tools had supported earlier growth, evolving business needs, including international expansion and more complex projects, highlighted the need for a fully integrated solution. Several key areas underscored this need:
Disconnected systems and data silos
Snubbertech used QuickBooks and Excel to manage core functions, with purchasing, accounting, and project management handled in separate systems. This patchwork approach created data silos and made it nearly impossible to maintain a unified view of performance across departments and regions. Decision-makers lacked access to timely, reliable data for job costing, project tracking, and forecasting.
Manual job costing and limited visibility
Key activities such as work-in-progress reporting, time tracking, and labor costing were performed manually, placing a heavy administrative burden on teams. Without real-time visibility, project managers had limited ability to compare estimated and actual results or make timely decisions.
Need for scalable infrastructure to support growth
With expansion plans in the UAE, Snubbertech required a system that could manage multi-currency transactions, multi-subsidiary operations, and long-term project tracking. The existing setup, although functional, lacked the flexibility and scalability to support the company’s next phase of growth.
The Right System, the Right Partner: Why Snubbertech Chose NetSuite and Appficiency
Snubbertech chose NetSuite for its robust project functionality, support for milestone billing, and multi-currency consolidation.What truly set the implementation apart was Appficiency’s responsiveness and deep expertise in ETO manufacturing. Recognizing the critical importance of job costing accuracy in Snubbertech’s complex, project-based environment, Appficiency configured advanced job costing features. Appficiency tailored the system heavily to ensure user adoption especially among staff who were hesitant to move away from QuickBooks. From UI customizations to workflow tweaks, Appficiency helped bridge gaps between legacy habits and best practices.
Tailored by Design: Appficiency Delivers a Fully Customized NetSuite Implementation
Rather than asking Snubbertech to adapt to a standard ERP, Appficiency shaped NetSuite around their needs. The implementation featured extensive customization, from screen layouts to back-end workflows. The team utilized CSV imports for job-time entries, enabled real-time tracking of project costs, and established a framework for consolidated financials across USD and CAD.
Early Wins and a Global Outlook: Snubbertech’s Post-Go-Live Momentum
Just weeks after go-live, Snubbertech began seeing improvements in customer invoicing workflows and system adoption. While the team acknowledged the learning curve, they are confident that within a few months, the consolidated reporting and automated workflows will create major efficiencies. The new system has laid the foundation for Snubbertech’s global growth, including their UAE expansion.
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