S&S Worldwide

CASE STUDY

S&S Worldwide Inc.

S&S Streamlines Operations and Enhances Efficiency with NetSuite

Location

Colchester, United States

Industries

Specialization

Engineering and constructing large-scale amusement park rides

Manufacturing

S&S Worldwide Overview

Founded over three decades ago, S&S has grown into a prominent player in the amusement ride manufacturing industry. As an international leader in amusement park rides and roller coasters, S&S Worldwide boasts a portfolio of over 400 thrilling attractions spread across 30 countries. Renowned for innovation, design, and engineering prowess, S&S caters to a wide range of venues, from landmark parks to smaller attractions.

S&S Worldwide | Roller Coasters & High-Thrill Rides

Challenges - S&S

Legacy Systems Overview

Before transitioning to NetSuite, S&S relied on Encompix for ERP functionality and QuickBase for additional support. However, these legacy systems proved to be inefficient and limited in meeting the growing needs of the business.

Limitations of On-Premise Encompix

As an on-premise solution, Encompix offered restricted features and lacked remote accessibility, which became increasingly problematic in a modern, flexible work environment.

Disconnected Systems and Redundant Processes

The lack of integration between Encompix and QuickBase led to redundant data entry and operational inefficiencies. This disconnect prevented seamless workflow and resulted in wasted time and resources.

Reporting Challenges

Generating meaningful reports from Encompix was a cumbersome and time-consuming process. QuickBase was over-leveraged to compensate for these limitations, yet still failed to deliver a streamlined solution.

A Patchwork System

With both systems used in tandem, S&S faced a patchwork of tools that lacked cohesion and efficiency. The limitations of Encompix and over-reliance on QuickBase highlighted the need for a comprehensive ERP solution, ultimately leading to the decision to adopt NetSuite.

ERP Solution - S&S

Overview

In their quest for a modern, integrated ERP solution, S&S evaluated multiple systems and ultimately chose NetSuite for its flexibility and robust functionality. The company partnered with Appficiency, a NetSuite Alliance Partner, to oversee the implementation. This collaboration aimed to consolidate S&S’s operations into a single, cohesive system, eliminating the inefficiencies caused by running multiple disparate systems.

Unified System and Streamlined Operations

By transitioning to NetSuite, S&S consolidated disparate systems into one, leading to improved workflow efficiency, fewer data entry errors, and substantial cost savings.

Enhanced Visibility for Better Decisions

NetSuite’s real-time data access provided S&S with the visibility needed for faster, more accurate decision-making, driving better overall business performance.

Tailored Integrations

Custom features, including a quality management module and CAD link integration, aligned NetSuite’s capabilities with S&S’s unique operational needs, further optimizing efficiency.

Outcome - S&S

Outcome 

The transition from Encompix to NetSuite, with the help of Appficiency, has significantly enhanced S&S’s operational efficiency and positioned the company for future growth. The comprehensive ERP solution provided by NetSuite has streamlined their operations and established a robust foundation for continued advancements in the amusement ride manufacturing industry..




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